Our Hotline will answer any inquiries related to claim. If you just want to get some advices on the best way to be insured or want to find out if your current processes are suitable, this Care-Line will also offer you guidance.
Unsure your policy status? Get answers here
Once received your claim notification, we proceed the claim accordingly and if necessary we launch assistance services immediately.
The claim evaluation processes are quick & slick to fulfil our mission Fast & Speedy. We guarantee that you will get the claim decision faster-ever either repair/replacement/reinstatement.
Upon completion of Repair, Replace or Reinstatement process, all claims payments will be finalized in settlement on behalf of you on the cashless basis.
Our team will always care about you even after your claim is discharged. We always welcome your presence if you are unsatisfied with our services.
20th Floor, Phnom Penh Tower, #445, Preah Monivong Blvd, Phnom Penh, Cambodia
Tel: 023-890999 & 1800-208388 (Toll free)
Sihanoukville branch: 4th Floor of Prince Huan Yu Mall
Email: claim@cbgeneral.vip